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Samaritan Center Case Manager

Title: Transitional Living or Supported Community Living-Case Manager

Location: Samaritan Center, Vero Beach

Reports to: Assistant Program Administrator

Supervises: None

FLSA Status: Non-Exempt

Hours: Full Time (37.5 hrs/wk)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Obtains a comprehensive psycho-social history/family assessment as part of the admission process for new residents.
  • Serves on admission’s committee and assist in making a determination as to the eligibility of the client family.
  • Identifies the specific and/or special needs of each member of the client family and works collaboratively with them in developing a family service plan.
  • Develops a life skill program to assist clients in learning basic life skills.
  • Facilitates quarterly parenting program.
  • Makes available other community services for Samaritan Center clients by scheduling programs, trainings, presentations, etc. that would be beneficial to the client families.
  • Becomes familiar with the social service agencies in Indian River and surrounding countries to ensure appropriate client referrals.
  • Meets with each client weekly to provide case management services, service plan review and updates, referrals for financial and medical programs, education or job training, permanent housing, transportation, etc.
  • Implements the orderly transition of residents from the shelter setting to a supervised independent living arrangement at the time of discharge from Samaritan Center and provides the after care services.
  • Oversees the “After Care” program including follow-up emails, telephone calls, home visits on-site visits and all recordkeeping.
  • Shares the on-call visits responsibilities with the Assistant Program Administrator.
  • Coordinates(personally and by phone) interventions with other community service providers.
  • Attends case conferences, staff meetings and in-service educational presentations.
  • Maintains ClientTrack records and statistical reports necessary to achieve goals and accountability.
  • Ensures that the closed records are in order and complete.
  • Meets weekly with the therapist team and coordinates the case management efforts with the therapeutic process so as to develop a strong clinical approach in reaching and assisting clients as they progress through the Samaritan Center program.
  • Participates and functions as a member of the treatment team; leads weekly meetings of therapist team.
  • Leads weekly meetings with the resident group.
  • Participates in regular staff meetings to evaluate the progress that is being made in accomplishing individual as well as programmatic goals.
  • Assists Program Administrator with program evaluation studies regarding admission/referral/discharge of residents; services rendered; policies and procedures; community needs and other aspects of the program and its services.
  • Acts as liaison with the public and community agencies requesting information or a tour of the facility.
  • Attends community meetings as requested by the Program Administrator.
  • Performs administrative duties, according to existing policies and procedures as delegated.
  • Attends training sessions as determined by needs outlined in annual evaluation.
  • Participates on a CQI team.

This is a sampling of duties.  Other tasks, responsibilities and duties may be assigned as needed.

QUALIFICATION REQUIREMENTS:

  • Bachelor’s degree in Social Work or related field
  • 1-3 years of experience preferred
  • Familiar with residential settings
  • Available for evening hours which is required to adequately provide needed services to client population
  • Ability to function as part of an interdisciplinary team
  • Knowledge of community social service resources
  • Ability to seek out and develop resources for the clients and coordinate an effective case management plan
  • An understanding of psycho-social principles, theories and methodology regarding human behavior, motivation and techniques necessary to fulfill professional responsibilities
  • Ability to express ideas and recommendations clearly and concisely both orally and written
  • CPR certified
  • Knowledge and support of Catholic Social teaching
  • Florida driver’s license and excellent driving record
  • Excellent and professional telephone manner, interpersonal skills, confidentiality.
  • Ability to work effectively with employees, department heads, representatives of other agencies and the general public.
  • Ability to multi-task, work independently and make responsible judgment calls.
  • Computer literate; Microsoft Word and Excel, email and internet usage

PHYSICAL REQUIREMENTS:

  • Occasional light lifting and carrying of under 15 pounds
  • Occasional moderate carrying and lifting of 15 – 44 pounds
  • Frequent use both hands and fingers (i.e. typing)
  • Frequent extended periods of sitting
  • Occasional periods of standing, kneeling and climbing
  • Occasional ability to distinguish basic colors (i.e. graphics)
  • Occasional ability of minimal hearing (i.e. driving) and routine hearing (i.e. listening to others in conversation)
  • Occasional time spent working closely with others
  • Work hours are generally regular; however the job demand may require extended hours from time to time.
  • Work involves sitting, standing, walking, bending, stooping, occasional carrying and lifting heavy objects, and other normal office activities.
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